Dipatch time is usually within 1-2 working days (Monday to Friday) for jewellery ready to dispatch, and 3-4 weeks for jewellery made to order.
Import duties and taxes are not the responsibility of Be. Alice and are to be paid by the customer if and where applicable.
Since we are a London-based business, there have been some significant changes for customers buying from and importing to countries in the European Union (as well as Iceland, Liechtenstein, Norway and Switzerland).
Please keep in touch if you have any queries.
Care Remember that your jewellery is made of an alloy (a mix of metals) that contains copper and it will eventually oxidise over time developing that dull and darker colour that is typical of antique metals. If you love that vintage and worn look (like we do) then watch your piece ageing slowly. If worn metal isn't your thing, then you can treat your piece the way you would do with fine jewellery: store your jewellery in a dry, dark place (such as a jewellery box) and polish them frequently with a specific soft cloth. Wear your pieces after applying perfume, creme, make-up and avoid contact with water. If your jewellery is plated please note that plating is a temporary treatment, and sooner or later it will come off.